The Herbary

Truly the most absurd interaction with a bud slinger that I've ever had. I asked about two different products and that dude went off on a 20 minute speech trying to prove how intelligent he is. Didn't even answer the question, tried to sell me other products and I spent less money and went to Nails and finished buying my supply. Terrible customer service. Learn the difference between speaking because you have something to say, and speaking because you have to say something. From a business perspective, those types of antics reduce sales, decrease revenue and diminish profit margins. Think...

I come here for the same thing every single time. I was yelled at by large lady with pimples on her chin making my purchase choice for me. I was told every product is hybrid and items are only labeled for "customers" like me. What i like is what i like. Did not enjoy my shopping experience.

Never had a problem. Always no muss no fuss. In and out. They have always made sure I take my receipt in case something goes sideways which, so far, hasn't been the case. They have always been courteous and helpful without being patronizing or condescending. I don't expect anyone to kiss my butt during my transaction which seems to be the expectation with many of the bad reviews. I'm there to get what I need and leave. I don't judge the staff on their people skills or expect that they should be overly friendly, just competent is all I require....